Privacy Policy

      Privacy Policy

      Last updated: July 19, 2025

      This Privacy Policy describes how Business Health collects, uses, and protects your personal information when you use our business assessment services.

      1. Information We Collect

      Business Information

      When you complete our business assessment, we collect information about your company including:

      • Company name, industry, and size
      • Financial metrics (revenue, profitability, growth rates)
      • Operational data (employee count, efficiency metrics)
      • Marketing and technology information
      • Contact information for result delivery

      Technical Information

      We automatically collect certain technical information including:

      • IP address and browser information
      • Device type and operating system
      • Usage patterns and time spent on our platform
      • Cookies and similar tracking technologies

      Payment Information

      For paid services, we collect payment information through secure third-party processors. We do not store credit card details on our servers.

      2. How We Use Your Information

      We use the information we collect to:

      • Provide accurate business assessments and recommendations
      • Generate personalized reports and insights
      • Process payments for premium services
      • Communicate assessment results and follow-up information
      • Improve our assessment algorithms and platform functionality
      • Ensure platform security and prevent fraud
      • Comply with legal obligations and resolve disputes

      We do not use your business data for marketing to competitors or share it with third parties for their commercial purposes.

      3. Information Sharing and Disclosure

      When We Share Information

      We may share your information in the following limited circumstances:

      • Service Providers: With trusted third-party service providers who assist in operating our platform
      • Legal Requirements: When required by law or to protect our rights and safety
      • Business Transfers: In connection with a merger, acquisition, or sale of our business
      • Anonymized Data: We may use aggregated, anonymized data for research and industry benchmarking

      What We Don't Share

      • Your individual business data with competitors
      • Personal information for marketing purposes
      • Identifiable business metrics to third parties
      • Assessment results without your permission

      4. Data Security

      We implement comprehensive security measures to protect your information:

      Technical Safeguards

      • End-to-end encryption for data transmission
      • Encrypted storage of sensitive business data
      • Regular security audits and vulnerability assessments
      • Secure access controls and authentication
      • Regular software updates and security patches

      Administrative Safeguards

      • Limited access to personal data on a need-to-know basis
      • Employee training on data protection and privacy
      • Incident response procedures for security breaches
      • Regular backup procedures and disaster recovery plans

      While we implement strong security measures, no system is 100% secure. We encourage you to also take precautions to protect your information.

      5. Data Retention

      We retain your information for as long as necessary to provide our services and fulfill our legal obligations:

      • Assessment Data: Retained for 7 years to provide historical comparisons and support
      • Payment Records: Retained for 7 years for accounting and tax purposes
      • Technical Logs: Retained for 2 years for security and operational purposes
      • Marketing Communications: Until you unsubscribe or request deletion

      You may request deletion of your data at any time, subject to our legal obligations to retain certain information.

      6. Your Privacy Rights

      Depending on your location, you may have the following rights regarding your personal information:

      • Access: Request a copy of the personal information we hold about you
      • Correction: Request correction of inaccurate or incomplete information
      • Deletion: Request deletion of your personal information
      • Portability: Request transfer of your data to another service
      • Restriction: Request limitation of how we process your information
      • Objection: Object to certain types of processing

      To exercise these rights, please contact us using the information provided at the end of this policy.

      7. Cookies and Tracking

      We use cookies and similar technologies to improve your experience on our platform:

      Types of Cookies We Use

      • Essential Cookies: Required for basic platform functionality
      • Analytics Cookies: Help us understand how you use our platform
      • Preference Cookies: Remember your settings and preferences
      • Security Cookies: Protect against fraud and maintain security

      You can control cookie settings through your browser, but disabling certain cookies may affect platform functionality.

      8. International Data Transfers

      Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

      • Adequacy decisions by relevant data protection authorities
      • Standard contractual clauses approved by data protection authorities
      • Certification schemes and codes of conduct
      • Binding corporate rules for intra-group transfers

      9. Updates to This Policy

      We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

      • Posting the updated policy on our website
      • Sending an email notification if you have an account with us
      • Providing in-app notifications for significant changes

      Your continued use of our services after changes become effective constitutes acceptance of the updated policy.